Call to speak with a Quality of Life Expert 813-499-1184

Our Certifications — What They Mean for You

When you buy a VELA mobility chair, you’re trusting it with your daily safety, comfort, and independence. Our certifications prove that our processes are audited, our impact is managed, and our supply chain is vetted — so you can choose with confidence.

Explore Our Certificates
Certificates

ISO 9001-Certificate
Quality Management

ISO 9001 is the global benchmark for quality management. It requires documented processes, risk-based thinking, internal audits, and continuous improvement.

  • What we do at VELA

    We use ISO 9001 to ensure consistent quality in everything we do. It provides a structured framework for our processes, documentation, and continuous improvement — all focused on developing reliable products that meet real user needs

  • Why it matters to you

    You can expect dependable quality every time. This means products that are thoroughly tested, built to last, and continuously improved based on customer feedback, ensuring they perform reliably in your everyday life.

View certificate

ISO 14001-Certificate
Quality and Environmental Policy

ISO 14001 is the leading standard for managing and reducing environmental impact through measurable goals and legal compliance

  • What we do at VELA

    We work systematically to reduce our environmental footprint while maintaining high quality. ISO 14001 helps us document, improve, and optimize our processes every day, from internal operations to product development and manufacturing.

  • Why it matters to you

    You receive a product that’s made with care for both quality and the environment. It means durable solutions designed for daily life, continuous improvements based on user needs, and a company that takes responsibility beyond the product itself.

View certificate

Factlines
Ethical Sourcing & Supply Chain Transparency

To ensure the highest standards of social responsibility, we continuously assess and address potential risks to human rights and working conditions throughout our global supply chain. Our due diligence process is independently verified by Factlines, ensuring that our operations remain transparent, ethical, and aligned with international standards for fair labor practices.

  • What we do at VELA

    At VELA, we use Factlines Supply Chain Compliance to evaluate our supply chains and track the origin of our raw materials and components. This provides the necessary oversight to monitor our path from raw materials to finished products and actively assess our subcontractors.

    This transparency ensures that we can influence our suppliers to uphold the same ethical standards that we adhere to ourselves.

  • Why it matters to you

    It means peace of mind. You can trust that your VELA mobility chair is manufactured with respect for people and responsible working conditions — and that we actively monitor and influence our suppliers to uphold the same ethical standards as we do.

View certificate
talk to VELA customer service

Need help?

An important part of the VELA Experience is finding the right fit.

Talk to one of our Experts via 813-499-1184 to make sure you get the right VELA Mobility Chair for you. Or choose your preferred way of getting in touch with us.

Contact Us

Frequently Asked Questions

  • What certifications does VELA hold?

    VELA is certified according to ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) standards.

  • What does the ISO 9001 certification mean?

    ISO 9001 is a global benchmark for quality management systems. It ensures VELA has documented processes and continuous improvement practices to deliver dependable products.

  • What does the ISO 14001 certification cover?

    ISO 14001 focuses on managing and reducing environmental impact. It means VELA actively works to improve its environmental performance as part of everyday operations and product development.

  • Why are these certifications important for me as a customer?

    These certifications show that VELA follows audited, structured processes focused on reliable product quality and responsible environmental practices — meaning your mobility chair is made with consistent quality and attention to environmental impact

  • Are these certificates available for me to view?

    Yes — you can view the ISO 9001 and ISO 14001 certificates directly from the website.

  • How do these certifications benefit the quality and sustainability of VELA mobility chairs?

    They give you confidence that VELA mobility chairs aren’t just high-quality and reliable — they’re also produced with environmental responsibility and supply-chain oversight in mind.